Lead Consultant _ Coupa Techno Functional

Responsibilities

Functional Responsibilities:

• Requirements Gathering:

• Work with business stakeholders to gather and document functional requirements for procurement, invoicing, and expense management processes.

• Translate business requirements into Coupa system configurations, ensuring they align with best practices.

• System Configuration:

• Configure Coupa modules such as Procurement, Invoicing, Expenses, and Supplier Management to meet business needs.

• Design and configure approval workflows, user roles, and business rules to optimize procurement processes.

• Process Optimization:

• Review existing procurement and spend management processes, providing recommendations for improvement.

• Ensure alignment with procurement policies, compliance requirements, and organizational goals.

• Providing Level 2 and Level 3 support and managing escalations as appropriate.

• Training & Support:

• Develop user training materials and conduct workshops for end-users, ensuring smooth adoption of Coupa.

• Provide functional support for business users, troubleshoot issues, and assist with post-implementation support.

Technical Responsibilities:

• Integration Management:

• Lead the technical integration of Coupa with ERP systems (preferably JD Edwards) and other third-party platforms.

• Build and maintain data interfaces, ensuring accurate data flow between Coupa and external systems (API, flat files, middleware).

• Custom Development:

• Design and develop custom scripts, reports, and dashboards within Coupa to meet specific business needs.

• Collaborate with the IT team to manage custom enhancements, including scripting and API-based solutions.

• System Enhancements & Upgrades:

• Work with Coupas technical support team to manage system upgrades and new feature releases.

• Test and deploy new functionalities, ensuring minimal disruption to business operations.

• Troubleshooting & Technical Support:

• Provide technical troubleshooting for integration issues, data inconsistencies, and other platform-related technical problems.

• Work closely with Coupa support and IT teams to resolve technical issues.

• Data Management:

• Maintain data synchronization between Coupa and other systems, managing error handling and correction processes