Lead Consultant- Coupa Business Analyst

Partner closely with business stakeholders, including procurement and finance to collect business requirements, then crosswalk those requirements to functional and technical requirements in a requirement traceability matrix (RTM).

Perform analysis of existing S2P processes and applications. Identify inefficiencies, gaps, and areas of improvement, with recommendations from best industry practices to remedy the finding.

Develop comprehensive documentation such as process flows, training and users guides, functional specifications, and future state business process and application design documents.

Complex configuration in S2P systems (Coupa & Netsuite) including building and maintaining user roles, workflows, process forms, and reports, maintaining master data, and other similar tasks.

Collaborate closely with Business Stakeholders to comprehensively capture and document business needs, forming the foundation for procedural enhancements through the effective utilization of Coupa, Netsuite, and additional relevant business applications.

Play a vital role in cross-functional initiatives and projects within the Procure to Pay domain, encompassing activities such as system implementations, operational refinements, and the seamless introduction of new products.

Facilitate design and requirement workshops to gather input and feedback.

Manage multiple priorities and deadlines in a fast-paced environment.

Drive innovation by identifying emerging technologies and methodologies that enhance our systems and processes, positioning the organization for future success.

Conduct training sessions for end-users to ensure smooth adoption of new processes and systems.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.