Lead Consultant - Jaggaer Development and Support
Genpact
5 - 10 years
Hyderabad
Posted: 03/09/2024
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Job Description
Responsibilities
- Analyze and troubleshoot the upstream modules within the Jaggaer system.
- Customizing Jaggaer tool/screens as per client requirements.
- Work with cross-functional teams to identify opportunities for upstream and supply chain process improvements.
- Leverage Integration Broker to implement and optimize data exchanges and communication between systems.
- Collaborate with stakeholders to ensure system configurations meet business needs and operational requirements.
- Assist in creating user guides, training materials and deliver training to end users.
- Perform routine system audits and checks to ensure data accuracy and system integrity.
- Provide ongoing system support and troubleshooting, resolving issues in a timely and efficient manner.
Qualifications
Minimum qualifications
· B.E./ B.Tech/ MCA or equivalent
Preferred Qualifications
- Experience with Jaggaer Direct (SRM, Direct RFQ, Ticket), Jaggaer Advantage (Sourcing+) and/or Jaggaer Indirect (Contracts+)
- Experience with API integration
- Indirect / Direct Sourcing
- csv/xls file management (large file manipulation)
- Proven experience in analyzing and optimizing all modules.
- Experience working with Jaggaer application.
- Knowledge of supply chain processes and principles.
- Hands-on experience with Integration Broker or similar integration technologies.
- Excellent problem-solving skills and ability to troubleshoot complex system issues as part of production support.
- Strong communication skills, with the ability to explain complex systems and concepts in understandable terms.
- Excellent organizational skills and attention to detail.
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About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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