Lead Consultant - Jaggaer Development and Support

Genpact

5 - 10 years

Hyderabad

Posted: 9/3/2024

Job Description

Responsibilities

  • Analyze and troubleshoot the upstream modules within the Jaggaer system.
  • Customizing Jaggaer tool/screens as per client requirements.
  • Work with cross-functional teams to identify opportunities for upstream and supply chain process improvements.
  • Leverage Integration Broker to implement and optimize data exchanges and communication between systems.
  • Collaborate with stakeholders to ensure system configurations meet business needs and operational requirements.
  • Assist in creating user guides, training materials and deliver training to end users.
  • Perform routine system audits and checks to ensure data accuracy and system integrity.
  • Provide ongoing system support and troubleshooting, resolving issues in a timely and efficient manner.

 

Qualifications

Minimum qualifications

 

·         B.E./ B.Tech/ MCA or equivalent

 

Preferred Qualifications

 

  • Experience with Jaggaer Direct (SRM, Direct RFQ, Ticket), Jaggaer Advantage (Sourcing+) and/or Jaggaer Indirect (Contracts+)
  • Experience with API integration 
  • Indirect / Direct Sourcing
  • csv/xls file management (large file manipulation)
  • Proven experience in analyzing and optimizing all modules.
  • Experience working with Jaggaer application.
  • Knowledge of supply chain processes and principles.
  • Hands-on experience with Integration Broker or similar integration technologies.
  • Excellent problem-solving skills and ability to troubleshoot complex system issues as part of production support.
  • Strong communication skills, with the ability to explain complex systems and concepts in understandable terms.
  • Excellent organizational skills and attention to detail.

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About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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