Lead Consultant - Azure support
Genpact
5 - 10 years
Bengaluru
Posted: 9/3/2024
Job Description
Responsibilities
• Support the systems, their end users and split your time evenly to also perform project tasks to improve the production environment.
• Apply your technical and domain expertise to solve complex technical and business challenges.
• Act as a buffer between support and development teams to keep problem resolution in production management team.
• Use your concise communication skills to manage critical incidents, ensuring all key management and business stakeholders are kept up to date. Focus on improving the performance, observability, scalability, and reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions.
• Implement observability and telemetry systems that support our applications and APIs by providing data for SLIs and SLOs and drill down metrics.
• Use automation to evolve our systems increasing our velocity in managing uptime and mitigating risk.
• We are looking for the ideal candidate to improve our code base in a growing area of The Firm that. provides significant potential for career growth
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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