Lead Consultant, Smartsheet Developer
Genpact
5 - 10 years
Bengaluru
Posted: 13/03/2025
Job Description
Responsibilities
Smartsheet Configuration & Development:
o Develop, configure, and maintain Smartsheet templates, sheets, reports, and dashboards to optimize project and task tracking, collaboration, and reporting.
o Design workflows, forms, and automation rules (e.g., reminders, alerts, and approval processes) to streamline operations.
o Create custom functions and use Smartsheets API to enhance functionality and integrate with external systems.
Data Integration & Automation:
o Work with APIs, connectors, and third-party integration tools (e.g., Zapier, Workato) to connect Smartsheet with other applications (e.g., Salesforce, Jira, Slack, Microsoft Teams).
o Design and implement automated data pipelines and real-time data synchronization between Smartsheet and other business systems.
o Troubleshoot and optimize integrations to ensure seamless data flow and integrity.
Reporting & Dashboards:
o Build interactive and insightful reports and dashboards for various stakeholders to track KPIs, project progress, and business outcomes.
o Utilize Smartsheets reporting and charting features to generate real-time data visualizations that support data-driven decision-making.
Collaboration & Training:
o Collaborate with cross-functional teams (e.g., project managers, IT, operations) to gather requirements and deliver tailored Smartsheet solutions.
o Train and support users on Smartsheet features and best practices, ensuring effective use of the platform across the organization.
Performance Optimization:
o Monitor and assess the performance of Smartsheet configurations, identifying and addressing any issues related to data integrity, speed, or user experience.
o Recommend improvements and implement changes to enhance system performance and user satisfaction.
Documentation & Compliance:
o Create and maintain comprehensive documentation for Smartsheet configurations, processes, integrations, and automations.
o Ensure all solutions align with internal compliance and security policies.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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