Lead Consultant, French Language Expert and SAP VIM, RPA
Genpact
5 - 10 years
Bengaluru
Posted: 05/03/2025
Job Description
Responsibilities
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To analyze and investigate issues reported in ServiceNow and perform trouble shooting and track it to closure for all French applications.
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Coordinate with Vendors, Business users and other stake holders in French.
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Perform RCA for problem tickets focusing on unknown issues and work on Change tickets as a Change coordinator.
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Provide 3 CSIs with valid use cases and other Service improvement ideas.
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Translate a wide range of documents, including but not limited to, articles, reports, marketing materials, website content, and legal documents, from English to French and vice versa.
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Ensure the accuracy and quality of translations, paying attention to grammar, punctuation, and cultural nuances.
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Collaborate with team members to ensure consistency in terminology and style across translations.
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Conduct research as needed to ensure the accuracy and relevance of translations.
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Meet deadlines and manage multiple projects simultaneously.
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Maintain confidentiality and adhere to ethical standards in handling sensitive information.
Qualifications we seek in you!
Minimum Qualifications
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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