Lead Consultant, Change Management Coordinator
Genpact
5 - 10 years
Bengaluru
Posted: 3/24/2025
Job Description
Responsibilities
Serving as the single point of contact for designated project work streams, you will partner with project leaders and business stakeholders to develop and execute the strategic organizational change management plan supporting implementation, execution and adoption efforts
Collaborate on the design, development, and delivery of stakeholder management, change impact assessments and communication plans to ensure business and end user readiness
Manage change management deliverables including execution of organizational change management plan including but not limited to assessing and maintaining leadership alignment; stakeholder engagement; providing content for communication materials; change impact collection, assessment and analysis; change management assessments, and facilitation of regional change agent network
Contribute to the communication and training strategy and plan while working with key stakeholders to develop all related materials
Work with relevant stakeholders (including SMEs) to build a change culture understanding and ensuring stakeholders are prepared to effectively lead and embed change with their teams
Drive, monitor, and manage the change work stream delivery ensuring key project milestones are met on time and within budget
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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