Lead Business Consultant

Area(s) of responsibility

The Learning and Development Support Specialist is responsible for coordinating training logistics, maintaining learning resources, and supporting communication activities to ensure the effective delivery of sales onboarding, sales skills, and product knowledge programs. This behind-the-scenes support role requires strong organizational skills, attention to detail, and the ability to collaborate with managers and learners as needed.

Key Responsibilities:

• Coordinate logistics for onsite training sessions, including travel arrangements, venue coordination, catering, and material preparation.
• Maintain and update training resources on SharePoint, including uploading materials, organizing content, managing user permissions, and updating learner lists.
• Support communications, such as scheduling training, sending invitations, and collecting confirmations from managers and learners.
• Run reports from the Learning Management System and distribute as needed.
• Track attendance and completion of training programs.
• Create & submit purchase orders in the organization’s procurement system.
• Support the maintenance of training calendars and resource lists.
• Collaborate as needed with team members to ensure effective training delivery.
• Participate in special projects as assigned by the Learning Program Leader.