Lead Analyst
HCL
3 - 5 years
Noida
Posted: 3/17/2025
Job Description
Job description:
To improve the efficiency of the business through identification of the existing issues, optimizing activities, creation and implementation of solutions/improvements/enhancements and generating detailed reports/analyses to improve processes and functionalities within the assigned project
- To effectively identify root causes of ongoing issues, existing processes and procedures; and, determine quick resolutions, improvements and enhancements for the same in assigned tasks/projects
- To efficiently implement the best resolutions and enhancements to improve existing processes and procedures within projects/organization
- To create precise and detailed analyses & reports for monitoring the health of the business
- To create business requirements for enhancing functionality of process workflows to improve customer experience and satisfaction
- To manage client and internal business relationships within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
About Company
HCL Technologies, founded in 1976 by Shiv Nadar and headquartered in Noida, India, is a global leader in IT services and consulting. With a presence in over 50 countries and more than 225,000 employees, HCL provides a wide range of services, including IT and business solutions, engineering, R&D, cloud services, and digital transformation. The company caters to diverse industries like banking, healthcare, telecommunications, and manufacturing. Known for its Employee First philosophy, HCL emphasizes innovation, talent development, and customer-centric solutions, making it a key player in the global technology landscape with annual revenues exceeding $12 billion.
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