Lead Administrator

Job Description

Position Title

Sybase Database Administrator L1

BAND

Location

India

Department

Middleware

Role Summary

As a L1 resource of his /her team, he /she :

· Takes up technical tasks and support day to day BAU tasks/Incidents/RFC’s.

· Works in line with policies based on LEAN- best practices.

· Assist L2/L3 Team.

· Monitors various Service Now queues and emails.

Key Responsibilities

Technical Expertise

· Experience to Production Server Environment.

· Backup and restore of databases.

· Should have handled database installations and patching as Sybase/Postgress DBA.

· Installation and configuration of Sybase/Postgress Server and troubleshooting.

· Troubleshooting and resolving user access on databases level.

· Application DBA Exposure.

· Sybase/Postgress 12.x and above database administration experience.

· Knowledge in Replication, Clustering in Sybase/Postgress.

· Exposure to new features of current Sybase/Postgress version

· Development support/debugging procedures.

· Unix ,Linux administration experience is desired.

Shift/Oncall & Weekend Support

Flexible to work in shifts

** Day light savings Period- Nov to Mar ( 1hour ahead) **

Public Holiday Support – Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays

Process & Tools

· ITSM tool- HP Service Now – Ticketing tool for INC/SR/Change/Problem tickets.

· In-house tools.

· HP OMI for monitoring.

· Basic knowledge on ITIL Process & Practices.

Educational Qualifications

· Bachelor’s degree or Master’s degree in Information/Computer technology preferred.

Key Competencies:

· 2yrs (Min) to 3 yrs of relevant experience in Sybase/Postgress database administration.

· The candidate should have worked in a SLA driven environment.

· Ability to work in a flexible, team-oriented and constantly changing environment.

· Good Oral and Written communication skills.

· Sybase/Postgress Certification.

· Scripting language exposure like Python and PowerShell scripts.

· Having previous banking BAU support will be added advantage.