Lead Administrator - L1
Wipro
5 - 8 years
Pune
Posted: 19/07/2025
Job Description
Job Description-Nexthink Consultant L3
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
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- Proactively analyse the Nexthink environment for the issues/impediments
- Ability to create a category, investigation and perform Remote Actions using Nexthink
- Ability to review HLD, LLD, SOW, SOP, Process documents, KB articles, RACI Metric and KT Checklist
- Good Knowledge of Desktop Support operations on L1 and L3 levels and incident management, Problem Management & Change Management
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Profile:
- Strong Knowledge of Nexthink Finder, Portal and the mode of Nexthink deployment (Hybrid – On Premise or Cloud -SaaS)
- Strong knowledge in Win 7 / Win 8 / windows 10 Operating System
- Good Knowledge of Desktop Support operations on L1 and L3 levels and incident management, Problem Management & Change Management
- Basic Knowledge of Intune and SCCM deployment
- Ability to read logs
- Good Customer orientation and coordination skills
- Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc.
- Basic knowledge of Active Directory and Windows Servers
- Basic understanding of networking concepts
- Good Working knowledge in PowerShell scripting
- Strong communication & presentation skills
Certifications:
- Windows 7 and / or Windows 8 / windows 10 Certified
- Nexthink IT Support Module Certification – Mandatory
- Nexthink IT Admin Module Certification - Mandatory
Education:
- B.Sc, B.Tech or any Graduate with relevant experience
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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