Lead Administrator - L1

Job Description

Role Purpose

Job Title: Network Engineer (L3) – SD-WAN, SD-LAN, WiFi (Cisco & HPE Aruba)

Job Summary:

The Network Engineer (L3) will be responsible for designing, implementing, and maintaining enterprise network solutions, focusing on SD-WAN, SD-LAN, and WiFi technologies from Cisco and HPE Aruba. This role requires deep technical expertise in network architecture, troubleshooting, and optimization to ensure high availability, security, and performance.

Key Responsibilities:

• Network Design & Implementation: Architect and deploy SD-WAN, SD-LAN, and WiFi solutions using Cisco and HPE Aruba technologies.
• Configuration & Optimization: Configure routers, switches, access points, and security policies to enhance network performance.
• Troubleshooting & Support: Provide L3-level support for complex network issues, ensuring minimal downtime.
• Security & Compliance: Implement security best practices, including firewall policies, VPN configurations, and access control.
• Monitoring & Performance Management: Utilize network monitoring tools to analyze traffic patterns and optimize performance.
• Documentation & Training: Maintain detailed network documentation and provide training to junior engineers.
• Collaboration: Work closely with IT teams, vendors, and stakeholders to align network strategies with business goals.

Required Skills & Qualifications:

• Expertise in SD-WAN & SD-LAN: Strong knowledge of Cisco SD-WAN (Viptela, Meraki) and HPE Aruba EdgeConnect SD-Branch.
• WiFi Networking: Experience with Cisco Wireless LAN Controllers (WLC), HPE Aruba Instant APs, and WiFi optimization.
• Routing & Switching: Advanced knowledge of Cisco IOS, NX-OS, and ArubaOS.
• Security & VPN: Familiarity with firewalls, VPNs, and network access control (NAC).
• Network Monitoring Tools: Experience with Cisco Prime, Aruba Central, SolarWinds, or similar platforms.
• Certifications (Preferred):
• Cisco: CCNP Enterprise, CCIE (Networking, Wireless, Security)
• HPE Aruba: ACMP, ACCP, ACDX
• SD-WAN: Cisco SD-WAN Specialist, Aruba SD-Branch certifications

Experience:

• 5+ years of experience in enterprise networking.
• Hands-on experience with Cisco and HPE Aruba SD-WAN, SD-LAN, and WiFi solutions.
• Proven ability to troubleshoot complex network issues at an L3 level

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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