Lead Administrator - L1

Job Description

As a Lead Administrator at Wipro Technologies, you will play a pivotal role in managing and implementing AAA (Authentication, Authorization, and Accounting) solutions. Your key contributions will include the ability to integrate with various identity stores, optimizing endpoint rollouts across diverse operating systems, and ensuring robust authorization policies that align with customer requirements. You will work collaboratively with operational teams to drive successful project implementations while leveraging your technical knowledge to troubleshoot and enhance system performance.

Your responsibilities will extend to maintaining high standards of service and operational efficiency through effective management of troubleshooting processes, enabling seamless migration and upgrades of the Cisco Identity Services Engine (ISE), and articulating technical processes to non-technical stakeholders. A crucial part of this role is your commitment to provide technical support during architecture planning and implementation phases for new projects within your service tower.

Success in this position will require not only strong technical capability but also the aptitude to lead teams effectively, manage client relationships, and ensure continuous service improvement through innovative solutions.

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Key Responsibilities:

• Must have: 

  ·         Thorough understanding on AAA concepts – Supplicant, Authenticator, Authentication Server, etc. 

  ·         Thorough understanding on Dot1x concepts, MAB use cases and options  

  ·         Ability to configure Authentication & Authorization policies based on use cases defined. 

  ·         Ability to understand customer use cases and translate them into AAA policies. 

  ·         Ability to integrate to common ID stores like AD, LDAP, etc. 

  ·         Good hands on experience in rolling out endpoints of all common types – Windows, Mac, Linux, etc.  

  ·         Good coordination skills while roll outs with customer Ops team – Endpoints, Switches/WLAN, etc.   

  ·         Good hands on experience with testing use cases – Dot1x, MAB, Profiling, RBAC, Guest.  

  ·         Good knowledge on Access Layer AAA configuration and Troubleshooting skills (L2 switches, WLAN, WLC) 

  ·         Good troubleshooting experience in solving supplicant issues (Windows, NAM, Mac)  

  ·         Clear with TACACS concepts.   

  ·         Good experience with ISE upgrades, Migrations (ISE to ISE), apply patch, backup/restore, etc. 

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Wipro Technologies, part of the Technology Services sector, seeks a proactive Lead Administrator with a strong foundation in Cisco's Identity Services Engine (ISE). We value innovation and are committed to a culture that fosters diversity, equity, and inclusion, where individuals feel empowered to share their ideas and initiatives. Our goal is to build a modern Wipro that not only adapts to market changes but drives forward the digital transformation narrative across industries. If you share our vision of reinvention—both personal and professional—and are eager to contribute to impactful projects with real-world significance, we welcome your application.

This role requires between 5-8 years of experience relevant to AAA solutions, with opportunities for continuous learning and professional development provided. At Wipro, we explicitly encourage applications from individuals with disabilities.