L&D Specialist- Store Operations

About Curefoods

Curefoods is a Bangalore-based house of F&B brands, founded in 2020. The company operates 500+ locations across 50 cities in India, offering a diverse range of cuisines. Curefoods brings together brands such as Kitchens of EatFit, CakeZone, Nomad Pizza, Sharief Bhai, Olio Pizza, Frozen Bottle, Krispy Kreme, and Arambam. Each brand offers a distinct culinary experience, from healthier meal options to regional cuisines and indulgent desserts. The company operates through cloud kitchens and dine-in formats, focusing on food quality, hygiene, and sustainability. Its operations integrate technology and consumer insights to manage scale and efficiency.

Key Responsibilities

• Design and deliver training programs on service standards, POS operations, product & menu knowledge, upselling techniques, and hygiene/FSSAI compliance.
• Conduct on-the-job training (OJT) during both peak and non-peak hours, closely observing staff performance and giving real-time feedback.
• Develop, update, and maintain training manuals, SOPs, checklists, and evaluation sheets; ensure all training records are accurately maintained in Excel/PPT.
• Support new store launches by coordinating with recruitment, conducting staff orientations, and executing rollout training plans.
• Monitor staff performance through assessments, track training KPIs, and drive targeted improvement plans.
• Collaborate with Operations Managers to identify outlet-specific training needs and ensure alignment with brand standards.

Pre Requisites

• Graduate degree in any discipline.
• 13 years of experience in F&B/QSR training or store operations.
• Excellent communication and presentation skills ; confident speaking to large groups.
• Strong hands-on knowledge of QSR operations, POS systems, food safety, and hygiene protocols .
• Proficient in MS Office (Excel, PowerPoint, Word).
• Willingness to travel across outlets and work in a fast-paced, dynamic environment.
• A passion for people development , coaching, and building high-performing teams.