Last Mile Team leader , GSF Last Mile
Amazon
5 - 10 years
Delhi
Posted: 3/21/2025
Job Description
You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently.
This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety
- as a means for achieving or exceeding Amazon expectations.
The Team lead will address discipline and/or performance issues for LM Associates including up to termination.
In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts.
At Amazon, we're working to be the most customer
- centric company on earth.
To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Team leads for our GSF FC operations team.
Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Key job responsibilities
We're seeking a Team lead for our FC operations.
In this role, you will be responsible for:
- Managing, on a daily basis, end to end operations for either one large site or a combination of small sites.
Executing inbound and outbound operations
- Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
- Driving performance management of your team members.
Preparing and implementing training and development plans for associates.
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Stand
- in for Area Manager.
Ability to manage day and night shifts.
Basic Qualifications
- 1+ years of customer
- facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- Experience in customer
- facing environment, warehousing, logistics or manufacturing
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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