Laser Service Engineer

About Sahajanand Laser Technology Ltd,

We, at Sahajanand Laser Technology Limited , have built a strong global presence by consistently delivering reliable and intelligent laser solutions to manufacturers worldwide. With more than 25,000 successful installations and exports across 48+ countries , we work closely with industries in the Indian subcontinent, South East Asia, the Middle East, China, Europe, the USA, Canada, and Latin America. Our growing footprint in both developed and emerging markets reflects the trust manufacturers place in our technology, quality standards, and long-term support.

We believe that sustainable growth comes from continuous innovation and deep technical focus. This is why we invest nearly 10% of our resources in research and development , enabling us to design AI-integrated machines aligned with modern Industry 4o requirements. By embedding IoT intelligence into our laser systems, we help manufacturers move toward smart factories with real-time monitoring, predictive maintenance, and data-driven production control.

As global manufacturing evolves, we remain committed to growing responsibly alongside our customers. Our focus goes beyond machines, we aim to deliver future-ready solutions that improve efficiency, accuracy, and scalability across operations. Through innovation, engineering excellence, and a strong global outlook, we continue to strengthen our role as a trusted partner for advanced laser manufacturing solutions worldwide.

Kindly go through our websites mentioned below for further details.

Company Website :

Job Description :

• Designation: Jr. Engineer/ Engineer
• Department: Service
• Experience: 1 to 5 Years
• Location: Delhi NCR/Ghaziabad, Gurugram, Noida
• Edu. Qualification: BE/B.Tech - EC/Electrical

Roles and Responsibilities

• Responds to customer complaints
• Evaluates and resolves problems of the customer
• Assists in installing the equipment
• Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands
• Works alongside with technical sales engineers
• Offers customer training for the product
• Repairs, tests and maintains equipment
• Monitors performance of the product
• Maintains product manuals
• Provides customers with regular reports and feedback on their service requests
• Develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference
• Makes recommendations to maintenance technicians and offers feedback on product development, features and functions.

Required Candidate profile

• Proven Work experience on Fiber Marking Machine, Welding Machine.
• Excellent analytical and problem-solving skills must be possessed by all service engineers.
• Excellent communication skills both written and verbal in order to relay the problem and solution to customers and top management.