Language Interpreter - English + Tamil

Hi Sir/Madam,

This is Bhanu Prakash from Big Language Solutions. Please share me your updated word resume with details.

Needed Information:-

Full Name:-

Email ID:-

Phone No:-

Current Location:-

Current Full Time Salary:-

Expected Full Time Salary:-

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bhanu(dot)prakash(at)biglanguage(dot)com

REQUIREMENT:-

Job Title: Language Interpreter - English + Bengali / Urdu / Tamil

Department: Customer Support / Language Services

Location: Noida, Uttar Pradesh, India.

Job Type: Full-time

Shift: US Shift (Rotational) PST Time

Reporting To: Supervisor / Operations Manager

Open positions by language:

Bengali - 4

Urdu - 3

Tamil - 2

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in English + Second Language to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

Provide real-time, consecutive or simultaneous interpretation between English and Second Language during customer calls.

Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.

Accurately relay information without adding, omitting, or distorting the meaning.

Handle confidential and sensitive information with discretion and professionalism.

Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.

Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.

Adhere to call handling metrics, quality benchmarks, and compliance requirements.

Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

Fluency in English and Second Language - spoken

Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.

Prior experience in language interpretation is mandatory.

Excellent listening, retention, and note-taking skills.

Strong interpersonal and communication skills, with the ability to maintain a professional tone.

Ability to work in a fast-paced, high-pressure environment.

Basic understanding of cultural sensitivities and appropriate communication etiquette.

Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

Bachelor's degree in any discipline.

Language certification or formal training in interpretation is a plus.

Work Environment:

Night shift to support PST (U.S. time zones).

Work-from-office only.

Use of headsets, interpretation software, and secure communication systems.

Preferred Candidate Profile:

Experience supporting healthcare, insurance, finance, or government sectors via phone interpreting is advantageous.

Proven ability to handle sensitive topics with professionalism.

Flexible to adapt to client needs and feedback.

Please refer me your friends, colleagues or family members matching to this positions, if you are not interested.

Please feel free to call or email me, if you have any questions.

Looking forward to working with you.

Thanks & Regards,

Bhanu Prakash

Recruitment Consultant

BIG Language Solutions

Email:-

M:

USA No: +1

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