L & OD - Program Coordinator

Key Responsibilities:

• Capability Building Framework:

• Develop and implement an org-wide competency framework aligned with the strategic goals of CaratLane,

• Conduct needs assessments to identify skill gaps and areas for development across teams.

• Collaborate with stakeholders to tailor training programs to meet specific functional and organizational needs.

• Learning Programs Identification & Management:

• Identify, design, and develop learning programs, including in-person workshops, online courses, and blended learning solutions.

• Manage the end-to-end process of learning programs, including planning, scheduling, coordination with trainers, and participant engagement.

• Develop and manage a repository of learning resources and materials.

• Evaluate the effectiveness of training programs through ROI framewor

• Career Development Initiatives:

• Support CYOL initiatives, including LEAP, mentoring programs, career pathways, and the CaratLaner Development Plan.

• Assist in building a tech-enabled career movement program on HRMS, to effectively track and facilitate career progressions within CaratLane.

LMS Deployment, Management, and Maintenance:

• Oversee the deployment, configuration, and management of the Learning Management System (LMS).

• Track and analyze LMS usage and user feedback to continuously improve the system and learning experience.

• Stakeholder Support & Solutions Development:

• Engage with stakeholders to understand their pain points and emerging development needs.

• Collaborate with stakeholders to design and implement tailored learning solutions that address specific business challenges.

• Monitor the effectiveness of these solutions and refine them as needed to maximize impact.

• Management and Reporting:

• Maintain and update training records, including attendance, completion rates, and certification statuses.

• Monitor and manage the training budget, ensuring cost-effective use of resources.

Qualifications:

• Strong understanding of adult learning principles and instructional design methodologies.

• Excellent project management and organizational skills.

• Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

• Proficiency in quickly learning new tools and platforms.

Key Competencies:

• Analytical Skills

• Influence

• Creative thinking

• Communication Skills

• Adaptability and Flexibility

• Results-Oriented