L&D Advisory Learning Program Manager - Manager

PWC

5 - 10 years

Bengaluru

Posted: 12/1/2024

Job Description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Position: L&D Advisory Learning Program Manager - Manager

Brief Company Description

PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers. As internal firm services, we enable the firm, to enhance PwC's ability to address the strategy, growth, and innovation agendas of its clients. The Talent Development team is helping empower our employees. We are working on new and exciting challenges with the aim to make our Acceleration Center a great place to work and build a high performing team. We are

an Advisory Learning and

Development team and work across India Acceleration Centers

About the Role

PwC’s Talent Development team partners with business to provide learning and development support across technology, functional

, sector

& behavioral

upskilling

. We are looking for a L&D Learning program manager to work closely with the business and, help design learning solutions for PwC’s Acceleration center.

Position Requirements

• To qualify the requests for upskilling through identifying core business problems then assessing, planning, designing, developing and implementing the learning solutions for the organization.

• Solutioning programmes for

business need

technology driven learning requests that align with delivery methodologies.

• Leveraging multi-component learning solutions and support frameworks to embed learning, ensuring optimum results in a fast-paced environment.

• Working closely with business to ensure that key stakeholder relationships are developed and maintained, business needs are addressed, and L&D is providing a measurable partnership i.e. value-add.

• Defining measurement strategies that link the L&D programmes to tangible benefits and return on investment

• Understand digital & new age technology trends in the market and best practices in technology upskilling practices from external organizations.

• Identify, liaise and work with 3rd party providers on the preferred supplier list for delivery of technology & behavioral learnings needs

• Program manages large scale organization wide programs and drives successful outcomes as per program guidelines

• Manages budget for the engagements that he/she is aligned and ensures that learning needs and budgetary decisions are aligned and appropriately utilized What You’ll Need

Skills

• Candidate should have a thorough understanding of key concepts related to Learning and Development

• Have strong analytical, facilitation, communication, negotiations skills & agile • Has project management/program management experience in terms of managing L&D programs

• Have strong business acumen, with an ability to understand how business processes and decisions impact people and organization

• Excellent interpersonal skills and a demonstrated ability to interact with all levels in the

• Organization – includes rapport building with senior stakeholders in the engagement

• Be able to design curriculums based on the inputs received from technical teams pertaining to the respective business

• Should be able to come up with various metrices to define the capability roadmap pertaining to each business.

• Should have an analytical mind and be able to design and articulate learning-reports of the business and based on that plan the learning interventions.

• Should be high on energy, go getter and work out creative and smart ways to get closure.

Qualification

• Graduate or MBA degree in a related field or equivalent experience

• Minimum 12 years of work experience in L&D consulting/business partnering space and an overall experience of 15 years

• Prior exposure to working in technology training space is mandatory

• Good understanding of functional L&D systems and processes, instructional design, content development, training delivery and evaluation of training effectiveness education or training

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 37 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Yes

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

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