KYC Quality Check Analyst – Process Associate – English – On Site Bucharest

Genpact

0 - 3 years

nan

Posted: 3/24/2025

Job Description

Responsibilities

Develop and implement test plans and strategies.

Define and track quality metrics.

Conduct manual and automated testing to identify issues.

Document test results and communicate findings.

Analyze root causes of defects and propose solutions.

Ensure compliance with quality standards and procedures.

Create and maintain test documentation and reports.

Collaborate with teams to optimize workflows and address issues.

Collect and integrate user feedback into improvements.

Provide training and support on quality practices.

Identify risks and create mitigation plans.

Drive process improvements and stay updated on industry trends.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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