KYC Operations Analyst 2 - Language Proficiency - SPANISH

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Job Overview

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
• Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
• Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
• Take responsibility for KYC Record and associated documentation completion from initiation to approval
• Maintain BSU tool current and be able to demonstrate work carried out
• Report workflow progress to supervisor
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
• Update workflow database regularly throughout the day
• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
• Escalate any issues/requirements on timely basis
• Handling escalation from client, internal stakeholders regarding any KYC related issues.
• Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time

Qualifications:

• 0-2 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process
• Flexible enough to work as per Business timings.
• Language proficiency in Spanish.

Education:

• Bachelor's degree/University degree or equivalent experience