KYC Modernization Lead-C13
Citi Bank
5 - 10 years
Mumbai
Posted: 16/07/2025
Job Description
The KYC Modernization program is a solution of acombination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation.It’s a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi’s clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC.
Responsibilities:
- Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology
- Management / Participation in complex workstream / projects
- Operational Management Experience
- Understanding policy & translating to operations
- Access Risk & enhance stronger controls environment
- Reducing process hand offs and Manual Touchpoints (MTPs)
- Coordinating initiatives / tasks with key program stakeholders
- Prepare KYC related analysis
- Working on client initiatives
- Ability to operate with a limited level of direct supervision
- Process optimization to maximize automation
- Operational readiness & User experience
Qualifications:
- Operations Experience
- Technical Experience
- Project Experience
- Organizational Changes Initiatives
- Implementations / Execution / Migration Experience
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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