Knowledge Engineer

Why Join HYCU?

HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com.

Overview

We are seeking a Knowledge Engineer that will be responsible for structuring enterprise data into semantic and contextual representations that enable Generative AI systems to retrieve, reason, and explain insights accurately.

We are building next-generation Generative AI products that deliver actionable data insights at enterprise scale. Our platform leverages Large Language Models (LLMs), knowledge graphs, metadata systems, and semantic layers to ensure AI systems are accurate, explainable, and grounded in enterprise data. We focus on creating trusted AI systems that enterprises can rely on for critical decision-making.

Location:

• Bangalore, India (Hybrid; 3 days onsite/2 days remote)

What Youll Do:

• Design and maintain knowledge schemas, metadata models, and semantic representations for AI systems
• Develop and manage knowledge graphs and contextual data layers to support AI grounding
• Enable explainability and traceability of AI-generated insights
• Collaborate with AI, data, and product teams to align knowledge models with business use cases
• Continuously improve knowledge quality, relevance, and coverage
• Design and evolve enterprise knowledge models used by AI systems
• Ensure AI outputs are grounded in trusted, well-structured knowledge
• Work closely with LLM and Applied AI engineers to improve retrieval accuracy
• Implement standards for metadata quality, consistency, and lineage
• Identify gaps in knowledge coverage and propose improvements

What Were Looking For:

• Bachelors or Masters degree in Computer Science, Information Systems, or a related field
• 69 years of experience in knowledge engineering, data modeling, or semantic systems
• Experience working with enterprise data platforms and analytics systems
• Exposure to AI-powered or data-intensive products is a strong plus
• Strong experience in data modeling, metadata management, and semantic design
• Hands-on experience with knowledge graphs, ontologies, or graph databases
• Understanding of how LLMs consume structured and unstructured knowledge
• Proficiency in querying and transforming large datasets
• Familiarity with explainability, lineage, and governance concepts for AI systems

Technical Skills Required:

Core Skills

• Data modeling
• Schema design (JSON, relational, hybrid)
• Graph-like thinking (Neo4j or similar)
• Entity relationship modeling
• Index mapping strategy (OpenSearch)

Preferred

• GRAPH DB experience
• Search schema tuning
• Ontology modeling exposure
• Elasticsearch mappings experience

Attributes of a Successful HYCUer in this role:

• Self-starter and strategic thinker who thinks outside the box
• Takes responsibility and ownership for driving successful outcomes. Youre results-driven with a winning attitude
• Team player! You have excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties
• Hands-on and builders' mentality with an entrepreneurial mindset and intrinsic motivation
• Obsessed with being customer-focused We know our customers and are advocates for their voice and point of view across HYCU
• Intellectual curiosity, always open for continuous learning/growth mindset

Who We Are:

Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things.

The following is how we approach each Core Value:

• Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say were going to do.
• Grit To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether its staying late to help a colleague or customer or finding a better process and making sure its communicated cross-functionally. You just have to do it and love itand never stop trying.
• Empathy We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we dont live in a constant state of empathy, if we dont strive to truly put ourselves in another persons shoes, we cannot truly serve the market.

"We are at our best when we stay true to our Core Values."~ Simon Taylor, CEO

What We Offer:

Come work for one of CRNs Cloud 100 Companies for 2026. At HYCU youll have the opportunity to build your career with a Visionary B2B SaaS company from Gartners Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical Insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.