Key Account Sales Manager

Hiring: Key Account Manager

Role Type: Full-time

we build healthcare software.

Were looking for a Key Account Manager someone who enjoys working with people, understands business, and can keep relationships strong without turning every call into a sales pitch or a therapy session.

What Youll Be Doing (On Most Days)

• Be the go-to person for a group of important customers who already use and depend on our platform.
• Build solid relationships the kind where customers call you first,
• Understand how our product fits into the customers world and help them get more value from it.
• Work with Product, Engineering, Support, and Sales team.
• Spot opportunities for renewals, expansions, or improvements
• Keep track of account health, usage, and outcomes

What Were Looking For

• Experience managing customer or key accounts in SaaS, healthcare, or B2B technology .
• Someone who can talk to customers comfortably from operations folks to leadership
• Organized enough to stay on top of details, flexible enough to handle surprises.
• Good judgment, good communication, and a calm head when things get busy.
• A sense of responsibility and a sense of humor (both come in handy).

Location: Kochi, Kerala (Onsite)