Key Account Manager

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Key Account Manager you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

Conduct regular sales visit with retailers to maintain and develop further business partnership, work with sales staffs to resolve problems and support sales。

Your responsibilities include, but are not limited to:

• Provide Market proposal with recommendations of existing and potential market for management review.
• Monitoring orders, stock level and monthly retail sales for key retailers to keep a reasonable balance.
• Monitor the payment collection resolve any payment issues.
• To improve existing outlets performance through appropriate solution, eg. Shop image improvement, promotion activities and display quality, training issues etc
• Develop new potential accounts and distributors in the designated territory and subsequently increase sales volume under company guidelines.
• Training for agents and employees on product knowledge and sales skills – supported by training manager.
• Responsible to reach sales and margin targets.
• Identifies and evaluates the distribution potential for new products/ concepts within the distribution channel.
• Ensures application of the local distribution strategy to local key IR accounts.
• Ensure regular evaluation of available retail space regarding size, location and quality of existing POP’s and advise on possible improvements.
• Regularly monitors, analyzes, and discusses the performance of the distribution channels with the Manager and initiates appropriate actions.
• Adapts and implement standard procedures and guidelines based on central policies and local requirements.
• Ensures implementation of defined standards and procedures.

About you

We are looking for a unique and amazing talent, who brings along the following:

• University Degree or equivalent experience.
• Minimum 6-7 years’ experience in similar role within fashion and retail environment.
• Drive sales as well as brand and retail execution for Swarovski stores, partner boutiques, concessions, and multi-brand retail partners for India Market with the aim of meeting and exceeding the overall targets (financial & people) and controlling operational expenses as well as leading a team of Store Manager's and overseeing the total results and activities of the area of responsibility.
• Demonstrate ability to build and maintain productive and cohesive relationships with peers and cross-functional teams.
• Very good influencing skills to align and get support from the parties during the implementation process.
• Clear picture for career development with strong potential ambition will be a plus.

What we offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.