Key Account Manager - Quick Commerce

Designation:Key Account Manager Quick Commerce

Location:Andheri East, Mumbai, Maharashtra

Employment Type:Full-time

We are looking for a detail-oriented and data-savvy Key Account Manager Quick Commerce to join our dynamic quick commerce team. The ideal candidate should be proficient in handling marketplace operations, pricing updates, and cross-functional coordination while driving performance through strong analytical support.

Key Responsibilities:

Marketplace Operations:

• Manage end-to-end operations acrossBlinkit,InstamartandZeptoand other quick commerce platforms
• Coordinate with platform KAMs for visibility, assortmentexpansionand growth initiatives
• Execute price changes, promotions, and platform campaigns
• Ensure product listings, content and creatives areaccurateand live
• Manage platform hygiene including catalog health,availabilityand discoverability
• Drive new launch onboarding across Q-commerce partners
• Work closely with internal teams (growth, design, supply chain) for campaign readiness.

Demand Planning & Inventory Management:

• Plan inventory allocation across dark stores / cities
• Monitor fill rates,OOSand ageing stock
• Forecast demand for ongoing SKUs and new launches
• Coordinate replenishment planning with supply chain teams
• Optimizeassortment mix (Singles vs Combos) based on platform demand

Performance Monitoring & Growth:

• Track sales, conversion,visibilityand category rankings
• Analyze platform-level performance and derive growth actions
• Monitor competitor assortment, pricing and offers
• Drive category growth through campaign participation and media visibility
• Identifyopportunities to improve contribution margin and ROI

Promotions & Commercial Planning:

• Plan discounts and promotional strategies with platforms
• Evaluate ROI on platform spends and visibility investments
• Manage monthly revenue targets and platform-wise projections
• Support JBP discussions and commercial negotiations

Reporting & Analysis:

• Maintain platform dashboards and performance trackers
• Share weekly and monthly business reviews
• Build actionable insights from ratings,reviewsand customerbehaviour
• Prepare review decks and business summaries for internal stakeholders

Key Skills Required:

• 25 years of experience in Quick Commerce / Ecommerce KAM role preferably from FMCG / Beauty / D2C background
• Experience working withBlinkit,Instamart,Zeptoor similar platforms
• Graduate/Postgraduate in Business,Marketingor related fields
• Strong analytical skills (Excel/Google Sheets pivots, lookups, data analysis)
• Understanding of Q-commerce business dynamics
• Stakeholder management & negotiation skills
• High ownership and execution ability
• Cross-functional collaboration (marketing, supply chain, finance)