Key Account Manager - Nurturing - AM - Gurgaon

About the Opportunity:

Role: Key Account Management - Acquisition

Level: Assistant Manager/Deputy Manager

Reporting To: Director - Corporate Channel

Location: Gurgaon

About the Function:

MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company’s structure to deliver convenience, transparency, savings, and the power of choice. Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings.

About the Role:

• As an Account Manager at MyBiz MakeMyTrip, you will be responsible for building and maintaining strong relationships with our corporate clients.
• You will act as the primary point of contact for clients, ensuring their needs are met and their expectations are exceeded.
• Your role will involve understanding client requirements, providing tailored solutions, and driving revenue growth through upselling and cross-selling initiatives.

What you will be doing:

• Interfacing with decision makers of corporate organizations to pitch myBiz Product.
• Handling entire sales cycle from lead generation, preparing and giving business presentations/ proposals to closing the final deal.
• Developing a growth strategy focused both on financial gain and customer satisfaction.
• Creating and maintaining a healthy sales funnel week-on-week. Building long-term relationships with new accounts and maintaining strong relationships with existing customers.
• Analyzing the current market trends for scoping competition and adapting best practices.
• Ensuring quick resolution of queries and escalations by clients to ensure smooth operations.
• Working closely with the support departments such as creative, operations, tech, finance for Client /corporate on-boarding.
• Taking the contracts from inception to closure with the help of legal department ensuring sales-cycle completion

Qualification & Experience:

• Well-rounded B2B experience.
• Post-Graduation (MBA/PGDM) from reputed institute with 3-6 years of relevant experience.

Key Success factor for the role:

• Understanding of commission structures, discounting, and basic knowledge of P&L management.
• Passion for data and an exceptional ability to solve complex problems.
• Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.
• Excellent presentation skills.