Key Account Manager - Marketplaces

Role Overview

The Key Account Manager Beauty Marketplaces will own and drive the performance of Foxtale across key beauty marketplaces.This role will be responsible for P&L ownership, account growth, data analysis, and strategic planning to scale revenue and profitability.

Marketplace & Account Management

• Own and manage key beauty marketplace accounts including Nykaa, Tira , and other relevant platforms.
• Act as the primary point of contact for marketplace category teams, account managers, and external stakeholders.
• Drive visibility, traffic, and conversions across platforms through strong account execution.

P&L Ownership

• Own the end-to-end P&L for assigned marketplaces, ensuring revenue growth while maintaining healthy margins.
• Plan and manage budgets across promotions, ads, and trade spends.
• Track profitability at SKU and category level and recommend corrective actions.

Growth & Performance Strategy

• Plan monthly and quarterly sales forecasts, launches, and promotional calendars in alignment with business goals.
• Execute marketplace campaigns, brand days, sales events, and exclusives.
• Identify opportunities for assortment expansion, pricing optimisation, and new initiatives.

Data & Analytics

• Track and analyse marketplace performance metrics including GMV, ROI, ROAS, CTR, conversion rate, AOV, and inventory health .
• Leverage data to identify growth levers, underperforming SKUs, and optimisation opportunities.
• Prepare regular performance reports and actionable insights for leadership reviews.

Cross-functional Collaboration

• Work closely with marketing, supply chain, finance, and operations teams to ensure seamless execution.
• Coordinate with content and design teams to ensure best-in-class listings, creatives, and brand storytelling.

• 36 years of experience managing beauty or FMCG marketplace accounts .
• Proven experience in P&L management and revenue growth.
• Strong analytical skills with a data-first mindset.
• Excellent stakeholder management and negotiation skills.
• Ability to work in a fast-paced, high-growth D2C environment.

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