Key Account Manager - HoReCa

Position: Key Account Manager

Designation: Senior Executive/ Assistant Manager

Experience: 7-12 years

Location: Mumbai

Roles and Responsibility:

• Client Relationship Management: Build and maintain strong relationships with key clients to understand their needs and provide value-added solutions.
• Sales Strategy Development: Develop and implement strategic plans to achieve sales and profitability targets for key accounts.
• Market Analysis: Analyse market trends and competitor activities to identify opportunities for growth.
• Sales Forecasting: Prepare accurate sales forecasts and report on key account performance against targets.
• Cross-functional Collaboration: Work closely with marketing, supply chain, and product development teams to ensure alignment and execution of key account strategies.
• Negotiation and Contract Management: Negotiate terms and conditions with key accounts and manage overall contract compliance.
• Performance Tracking: Monitor account performance, providing regular updates to management and adjusting strategies as necessary.
• Customer Insights: Gather and analyse customer insights and feedback to inform product development and marketing strategies.

Education: Bachelors degree in business administration, Marketing, or a related field; MBA preferred.

Experience: 4+ years of experience in account management or sales in the FMCG sector, with a proven track record of managing key accounts. Should have knowledge of South India market.

Skills:

• Strong interpersonal and communication skills.
• Proficient in negotiation and conflict resolution.
• Strong analytical skills and a data-driven mindset.
• Excellent presentation and organizational skills.