Key Account Manager - Bangalore

Company: Kidvento Education and Research

Position: Key Account Manager - Schools (Renewals, Collections & Growth)

Location: Bangalore

To apply:

Experience: 3 - 5 Years

About Ulipsu

Ulipsu is Indias leading K10 digital skilling platform, empowering schools and students with 21st-century skills. With a strong presence in private schools, CSR, and international markets, Ulipsu helps institutions integrate skill-based learning seamlessly into their ecosystem.

Role Overview

The Key Account Manager (KAM) will be responsible fordriving collections, ensuring renewals, and building strong, long-term relationships with partner schools. This role demands a balance offinancial discipline, stakeholder engagement, and relationship management to ensure customer satisfaction and business continuity.

Key Responsibilities

1. Collections & Renewals

• Ensure100% fee collection within defined timelines.
• Track invoices, outstanding dues, and payment schedules.
• Drive proactive renewal discussions 34 months before expiry.
• Work closely with finance for reconciliations and escalations.

2. Stakeholder Engagement & Relationship Management

• Engage regularly withSchool Owners, Principals, SIOs, Teachers, Students, and Parents .
• Conduct structured business reviews with school management.
• Support SIOs with training, motivation, and incentive programs.
• Ensure active participation of students in Ulipsu activities and events.
• Strengthen parent-school perception by sharing student achievements.

3. Growth & Value Building

• Position Ulipsu as along-term partner through consistent engagement.
• Identify opportunities forupselling, cross-selling, and referrals .
• Build renewal champions within schools for smoother decision-making.

4. Reporting & Metrics

• Maintain dashboards on collections, renewals, and stakeholder engagement.
• Report risks, opportunities, and engagement activities on a weekly basis.
• Track and achieve KPIs: collection efficiency, renewal %, engagement scores, and upsell/referrals.

Key Skills & Competencies

• Strongrelationship management and interpersonal skills .
• Excellentnegotiation and conflict-resolution skills .
• Proficiency incollection management and account tracking .
• Ability to manage multiple stakeholders with empathy and authority.
• Strong presentation, communication, and reporting skills.
• Willingness to travel frequently for school visits.

Qualifications & Experience

• Bachelors degree in Business, Management, or related field (MBA preferred).
• 35 years of experience inaccount management, renewals, collections, or customer success , preferably inEdTech / B2B SaaS / education services .
• Proven track record ofdriving renewals and managing key accounts .

What We Offer

• Opportunity to work with one of Indias fastest-growing EdTech companies.
• A high-impact role with direct visibility on business outcomes.
• Career growth opportunities in a rapidly scaling organization.