Key Account Manager - Automotive Direct

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Job Description:

If you are looking for a fast paced dynamic business with a spectacular track record of delivery and even more ambitious goals to take it to the next level, B2C OEM is the place to be in! Key Account Manager of B2C OEM business will be tasked with high impact, high visibility role to be the first and possibly the most crucial point of local contact for nurturing relationships and business with high profile global key accounts. You will get an opportunity to work with big global car and commercial vehicle OEMs that Shell India is currently doing business or in the process of acquiring new business.

Key responsibilities:

1. Be the first point of contact for assigned customers for their factory fill and service fill business (depending on scope of individual OEM)

2. Delivery of assigned volume and margin targets

3. Building pipeline of new customers /share of wallet initiatives in existing customers by continuously monitoring the landscape and win-win opportunities.

4. Collaborate with Global Key Accounts team for representing market needs in global planning and implementing programs aligned in annual joint business plans at local and global level

5. Create opportunities to identify and deliver incremental value (e.g. localization, cross sell/up sell, marketing initiatives)

6. Manage escalations from customer related to any issue: stocks, collections, reconciliations, compliance as and when they crop up

Ideal profile:

1. Minimum 7-8+ years of experience, most of it should be in frontline sales.

2. Experience of managing large key accounts (local or global) is preferable.

3. Experience in lubricants business sales is preferable but not mandatory

4. Experience of having worked on a high impact multi functional project beyond sales to demonstrate ability to work with stakeholders and think beyond sales

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