Key Account Manager

Business Development and Sales Manager for Global Business. Responsible for hunting new prospects and managing penetration strategy. Sell and co-create solutions that can enable new lines of business/revenue. Ensures achievement of the Sales & Revenue targets, by selling Core & Non-Core product & services including Data, Satellite, Cyber Security, Data Center & Cloud.

Key Deliverables

·       Manage the ecosystem of the country in terms of existing business, competition, regulation, price management

·       Understanding of Carrier Wholesale business, sourcing of BW in non-connected areas.

·       Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs

·       Build and gain new business from bandwidth as well as non-bandwidth products,

·       Driving revenue enhancement in the accounts (both Core & Non-Core) though effective account management, along-with retention of the existing revenue

·       Augment solution selling, and drive new product penetration in emerging markets

·       Co-ordinate with the cross functional teams, both internally (BSG, PSS,CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.

·       Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control

·       Should be Well Verse in IPLC, VSAT, IPLC, Non-Core products- NIPS, Security, Platforms, Data Center

Skills Required

• Strategizing business at regional level. Knowing ICT projects of the country, Funding and conceptualization of big projects.

Commercial Acumen

• New Age Consultative Selling

• Customer Service Orientation

• Key Account Planning & Management

• Executive Presence – ability to handle CXO discussions

• Enterprise/ Carrier Product Knowledge

• Negotiation skills

• Ability to devise creative ideas to attract the target customer’s attention

• Regular Follow –up

·       Educational Qualifications

·       MBA or equivalent

·       Preferred: B. Tech. + MBA

·       Work Experience

·       8+ years of experience

·       B2B Sales Experience in Telecom/ Technology domain

L Level- DGM