Key Account Manager

JOB DESCRIPTION:

Summary

Company     : Abbott -EPD 
Department    : ECB _ Leap 
Job Title    : Key Account Manager (Pharmacy Chains)
Grade                     : 15
Experience    : 2-5 Years in Chain Pharmacies (Pharma or healthcare sector)
Reports to    : NAM – Modern Trade (EPD)

Place in Organization
 
The KAM reports to the NAM MT (EPD). He/She works in tandem with other functions viz. Sales, Finance, Legal, Supply Chain, Marketing & Brands. He/she would assist the NAM of MT in handling the account portfolio. He/she can also independently manage some smaller chains or alternatively verticals in big chains.

Role & Responsibility 

KAM will be Point of Contact for all Assigned Account Category Buying team. He/She will be responsible for smooth Operational Execution with his/her accounts. He/She will also be responsible for Customer Management, Sales & Market Share Growth from his/her accounts.  

Key Responsibility: 

    Point of Contact for all Assigned Account – Building Relationship through regular engagement 
    Customer Management – Improving Process, Understanding Accounts Need & their Expansion Plan. 
    Set-up & Execute Terms of Trade (ToT) & Joint Business Plan (JBP) with assigned account and drive monthly, quarterly, and annual business Plan.  
    Operational Execution – Getting Purchase Order, executing orders, collections on time. 
    Tracking & Analyzing – Fill-Rate Analysis & Intervention, Timely Settlement of Debit & Credit Notes. 
    Data Collection, Analysis & Reporting – 
o    Timely Data Collection (Monthly Forecast, Off-Take, Inventory & Category Share). 
o    Assist the NAM in analyzing Data to draw meaningful inferences. 
o    Tracking Expiry & Returns 
    Implementation of Strategic Initiatives in JBP Accounts – 
o    New Product Introduction (NPI) 
o    Right Product Assortment Planning 
o    Focus Brand Opportunity Assessment 
o    Brand Campaigns 
    Coordinates with Internal Team (Marketing, Supply Chain, Division team etc.) for ensuring networks are on time for promotions, stocks, events, driving offtakes, etc.

Preferred Candidate: 

    Understanding of Modern Trade (Pharmacy Chain Business). 
    Should be able to handle multiple Stakeholder. 
    Pharma Marketing & Sales experience will be preferred. 
    Candidate with High Business Acumen & Drive for Numbers 
    Data Crunching and drawing inference from It.  
    Role required to travel for 5-7 Days in a Month.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES: