Key Account Manager - Noida

Purpose of the Job Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions. Deliverables (Maximum 5-6 key responsibilities) Deliverables  Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs  Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue  Augment solution selling, and drive new product penetration in emerging markets  Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.  Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control

Demonstrate (Key competencies)  Commercial Acumen  New Age Consultative Selling  Customer Service Orientation  Key Account Planning & Management  Executive Presence – ability to handle CXO discussions  Enterprise/ Carrier Product Knowledge  Negotiation skills  Ability to devise creative ideas to attract the target customer’s attention  Regular Follow –up