Key Account Management - Team Lead

About the Opportunity:

Role: Key Account Management - Team Lead

Level: Deputy Manager

Reporting to: Regional KAM Head

Location: Gurugram

About the Function:

The Independent Hotels team is a part of the Domestic Hotel Supply Function. This team oversees the supply for independent hotels located across India and currently has contracted with over 70,000 hotels on our platforms.

About the Role:

This role plays a critical part in the Key Account Management team within the Domestic Hotels Supply Function. As a Key Account Manager, the incumbent will hold end-to-end responsibility for driving growth for assigned key accounts through regular engagement with partners. This involves sharing essential business insights and recommendations with key external stakeholders and ensuring smooth execution of agreed-upon actions by coordinating with cross-functional teams.

What will you be doing:

1. Relationship and Account Management:

• Lead meetings with C-level executives in independent hotels to foster engagement and ensure account performance within designated territories
• Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering recommendations based on industry best practices
• Travel 50% of the time across various cities to meet relevant decision-makers, aiming to expand the portfolio

2. Portfolio Management and Drive Growth for units:

• Review monthly production reports and guide the team in providing feedback to top producing hotels. Plan and execute market visits, conducting review meetings (virtually and in person) to discuss monthly performance
• Create review reports and share market insights and analyses with hotels to drive unit growth, involving relevant team members
• Ensure continuous work on inventory availability and price competitiveness throughout the year
• Network, negotiate, and close deals with hotel partners alongside the team. Drive exclusive deals to secure a competitive edge for the MMT Group

3. Negotiation Skills:

• Networking, initiating deals, negotiating, and closing deals with hotel partners.
• Strategizing to market the hotel in a better way.
• Onboarding hotels for Ad-tech sponsored unit campaigns.
• Making exclusive deals with hotel partners to ensure a competitive edge for MMT.

4. Team Management:

• Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio.

• About Company

  GoMMT is India’s largest online travel group, operating both Goibibo and MakeMyTrip. It offers booking services for flights, hotels, buses, and holiday packages. The company leverages technology and customer insights to enhance travel planning experiences.