Key Account Management

About the Opportunity:

Role: Key Account Management 

Level: Senior Executive

Reporting To: Senior Manager - Corporate Channel

Location: Gurgaon

About the Function:

MyBiz, a corporate travel management platform by MakeMyTrip, provides a customizable, real-time self-booking system that seamlessly integrates into a company’s structure to deliver convenience, transparency, savings, and the power of choice. Over the last 5 years, we have onboarded 50,000+ prominent corporates who are benefiting from our seamless platform and achieving significant savings.

About the Role:

As a Key Account Manager, you’ll be part of the team that ensures enterprise clients succeed with MyBiz. You’ll work closely with our Client Solution Experts to onboard clients, drive early adoption, and optimize engagement with the platform. This is a strategic, growth-focused role for those who want to build a career in SaaS account management, client consulting, and enterprise relationship management.

What you will be doing:

• Support Client Solution Experts in onboarding and activating new enterprise clients Drive early-stage adoption and platform engagement within client organizations
• Conduct training sessions and assist clients in aligning platform use with their internal processes
• Collaborate with cross-functional teams to deliver a seamless client experience
• Develop a working understanding of enterprise operations and account success drivers
• Participate in client success initiatives across regions; travel or temporary relocation may be required.

Qualification & Experience:

• Management graduate from a reputed institute.

Key Success factor for the role:

• Passion for enterprise technology, corporate travel, and operational excellence
• Strong communication, problem-solving, and collaboration skills
• Self-starter mindset with the ability to adapt in a fast-paced, high-growth environment
• Willingness to travel or relocate as per business needs