Junior Project Manager

Junior Business Operations Project Manager

Experience: 12 years

Location: Mumbai (In-Office Working Role)

Team: Business Operations / Delivery Excellence

Working Times - Eastern Time (5 PM - 2 AM IST)

About Pepper

Pepper is building a modern, AI-native marketing services platform that helps companies scale content, SEO, and organic growth through a combination of technology, automation, and world-class creative talent . We work with fast-growing startups and large enterprises globally, and our platform powers everything from content production and workflow management to performance tracking and optimization .

As we scale, strong execution and operational rigor are critical. This role exists to help ensure our projects, processes, and teams run smoothly, predictably, and on time .

Role Overview

We are looking for a Junior Business Operations Project Manager who is highly organized, detail-oriented, and a strong communicator . You will work closely with delivery teams, customer success managers, and leadership to:

• Track projects
• Maintain timelines
• Improve operational clarity
• Ensure nothing slips through the cracks

This is an ideal role for someone early in their career who enjoys structure, coordination, and problem-solving , and wants to build a strong foundation in business operations and project management .

What Youll Do

Project & Workflow Management

• Track ongoing projects across teams and ensure tasks are progressing as planned.
• Maintain project plans, timelines, and status trackers.
• Follow up with stakeholders to ensure deadlines and deliverables are met.
• Flag risks, delays, or dependencies early and help resolve them.

Operational Support

• Support the creation and maintenance of process documents, SOPs, and playbooks .
• Help improve day-to-day workflows by identifying inefficiencies or gaps.
• Assist in onboarding new projects or team members into existing processes.

Communication & Coordination

• Act as a central point of coordination between teams.
• Share clear status updates with internal stakeholders.
• Ensure communication is structured, timely, and well-documented.

Reporting & Documentation

• Prepare basic reports on project status, timelines, and operational metrics.
• Keep documentation updated and organized for easy reference.
• Support leadership with data and summaries when required.

What Were Looking For

Must-Have Skills & Experience

• 12 years of experience in project coordination, operations, or a similar role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfort working with tools like:
• Google Sheets / Excel
• Docs / Slides
• Project management tools (ClickUp, Asana, Jira, Notion, or similar)
• Ability to manage multiple tasks and priorities without losing clarity.

Nice to Have

• Exposure to marketing, content, SEO, or digital teams.
• Basic understanding of how projects move from planning to execution.
• Interest in operations, systems, or process improvement.

What Success Looks Like in This Role

• Projects are well-tracked and predictable
• Stakeholders are clear on timelines and responsibilities
• Risks and delays are flagged early
• Processes are documented and easy to follow
• Teams spend less time chasing updates and more time executing

Why Join Pepper?

• Work in a fast-growing, tech-enabled marketing company
• Learn how high-impact operations support scale and growth
• Gain exposure to cross-functional teams and real business problems
• A culture that values clarity, ownership, and continuous improvement