Junior Project Manager

Junior Business Operations Project Manager

Experience: 12 years

Location: Mumbai (In-Office Working Role)

Team: Business Operations / Delivery Excellence

Working Times - Eastern Time (5 PM - 2 AM IST)

About Pepper

Pepper is building a modern, AI-native marketing services platform that helps companies scale content, SEO, and organic growth through a combination of technology, automation, and world-class creative talent. We work with fast-growing startups and large enterprises globally, and our platform powers everything from content production and workflow management to performance tracking and optimization.

As we scale, strong execution and operational rigor are critical. This role exists to help ensure our projects, processes, and teams run smoothly, predictably, and on time.

Role Overview

We are looking for a Junior Business Operations Project Manager who is highly organized, detail-oriented, and a strong communicator. You will work closely with delivery teams, customer success managers, and leadership to:

• Track projects
• Maintain timelines
• Improve operational clarity
• Ensure nothing slips through the cracks

This is an ideal role for someone early in their career who enjoys structure, coordination, and problem-solving, and wants to build a strong foundation in business operations and project management.

What Youll Do

Project & Workflow Management

• Track ongoing projects across teams and ensure tasks are progressing as planned.
• Maintain project plans, timelines, and status trackers.
• Follow up with stakeholders to ensure deadlines and deliverables are met.
• Flag risks, delays, or dependencies early and help resolve them.

Operational Support

• Support the creation and maintenance of process documents, SOPs, and playbooks.
• Help improve day-to-day workflows by identifying inefficiencies or gaps.
• Assist in onboarding new projects or team members into existing processes.

Communication & Coordination

• Act as a central point of coordination between teams.
• Share clear status updates with internal stakeholders.
• Ensure communication is structured, timely, and well-documented.

Reporting & Documentation

• Prepare basic reports on project status, timelines, and operational metrics.
• Keep documentation updated and organized for easy reference.
• Support leadership with data and summaries when required.

What Were Looking For

Must-Have Skills & Experience

• 12 years of experience in project coordination, operations, or a similar role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfort working with tools like:
• Google Sheets / Excel
• Docs / Slides
• Project management tools (ClickUp, Asana, Jira, Notion, or similar)
• Ability to manage multiple tasks and priorities without losing clarity.

Nice to Have

• Exposure to marketing, content, SEO, or digital teams.
• Basic understanding of how projects move from planning to execution.
• Interest in operations, systems, or process improvement.

What Success Looks Like in This Role

• Projects are well-tracked and predictable
• Stakeholders are clear on timelines and responsibilities
• Risks and delays are flagged early
• Processes are documented and easy to follow
• Teams spend less time chasing updates and more time executing

Why Join Pepper?

• Work in a fast-growing, tech-enabled marketing company
• Learn how high-impact operations support scale and growth
• Gain exposure to cross-functional teams and real business problems
• A culture that values clarity, ownership, and continuous improvement