Junior Product Owner – Website and Client Experience - AVP

AVP - Junior Product Owner – Website and Client Experience

Who we are looking for

State Street, a global leader across investment servicing, markets and financing and investment management, has an immediate opening for Junior Product Owner to lead the evolution of our digital touchpoints and ensure seamless, intuitive, and impactful interactions across the customer journey. This role sits at the intersection of product, sales, marketing, and user experience, with a focus on optimizing our website and broader digital experience to drive engagement, conversion, and long-term client satisfaction.

This role will be part of the Global Marketing Team and based out of Bangalore location. Successful candidates must have 7 to 9  years of hands-on experience defining the vision, roadmap, and execution of enhancements of website and digital customer experiences—ensuring every interaction aligns with brand, supports business goals, and delights users.

The ideal candidate will be responsible for overseeing the development and enhancement of our website and ensuring an exceptional client experience. This role requires a strategic thinker with a strong background in product management, user experience, and web technologies.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As AVP - Junior Product Owner – Website and Client Experience you will

• Define and drive the product vision, strategy, and roadmap for digital experiences powered by AEM.
• Develop and prioritize product requirements that align with overall company objectives, SEO objectives, customer needs, and industry trends.
• Continuously assess and refine the AEM strategy to improve digital marketing performance and user engagement.
• Stay current with AEM best practices, new features, and industry trends to ensure our digital products remain competitive.
• Lead the end-to-end implementation and customization of AEM solutions, ensuring they meet the business requirements.
• Collaborate with development teams to create and maintain AEM templates, components, and workflows.
• Oversee the integration of AEM with other marketing technologies (e.g., analytics, personalization, CRM).
• Ensure AEM experiences are accessible, user-friendly, and aligned with customer expectations.
• Partner with SEO specialists and lead internal SEO efforts to ensure technical and on page best practices are baked into every initiative (e.g. structured data, site architecture, internal linking)
• Manage the governance of digital content within AEM, ensuring consistency and alignment with brand guidelines.
• Optimize content delivery by leveraging AEM’s capabilities for personalization, targeting, and multi-channel distribution.
• Monitor content performance and make data-driven decisions to enhance user experience and conversion rates.
• Establish KPIs and monitor the performance of AEM-powered experiences, focusing on user engagement, conversion rates, and ROI.
• Create and implement comprehensive technical SEO strategies to improve organic search rankings, drive traffic, and increase conversions. Stay up-to-date with the latest SEO trends, algorithm changes, and best practices.
• Manage the governance of digital content within AEM, ensuring consistency and alignment with brand guidelines.
• Optimize content delivery by leveraging AEM’s capabilities for personalization, targeting, and multi-channel distribution.
• Monitor content performance and make data-driven decisions to enhance user experience and conversion rates.
• Establish KPIs and monitor the performance of AEM-powered experiences, focusing on user engagement, conversion rates, and ROI.
• Create and implement comprehensive technical SEO strategies to improve organic search rankings, drive traffic, and increase conversions. Stay up-to-date with the latest SEO trends, algorithm changes, and best practices.

What we value

These skills will help you succeed in this role

• Content Management (3 years of experience is required)
• Adobe Experience Manager (5 years of experience is required)
• Demonstrates working knowledge of basic front-end technologies such as HTML, CSS and JS
• Demonstrate working knowledge of Jira and Workfront.
• Proficient in web and SEO analytics tools (Google or Adobe Analytics, Google Search Console, SEMrush, Ahrefs, or similar)
• Exceptional communication and collaboration skills, with experience working across marketing and IT.

Education & Preferred Qualifications

• Bachelors in Computer Science or related technical discipline or equivalent practical experience.
• 7 to 9 years of experience in product ownership, website management, or digital experience strategy, with proven success in SEO-driven growth and a focus on Adobe Experience Manager
• Proven track record of successfully implementing and managing AEM solutions in a marketing context
• Knowledge of Cross-browser and Responsive development.
• Strong understanding of AEM architecture, components, templates, and best practices
• Excellent analytical skills, with the ability to interpret data and make informed decisions
• Experience with agile methodologies and tools (e.g., Jira, Workfront)
• Organized and able to multitask and prioritize based on client needs.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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