Job Title

Junior Manager

About the Function:

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the Role

The Paas Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The Paas Junior Manager will act as the single point of contact for the Team Leader Pricing processes for the relevant cluster

The role is expected to provide operational, functional, and coaching support to the team and junior members of the team as per the request and instruction from the line manager. 

Dimensions:

Market/Role  Complexity 

Top 3-5 Accountabilities

The Contract and Invoice Operations Specialist will also have specific on-going responsibility including but not limited to:

• Responsible for all Pricing processes 
• Responsible for quality work for  Pricing processes 

·        Responsibility and ownership of market

• Liaise & Co-ordinate with market stake holders, sales reps to understand context around claims received, activation status and appropriate evidence required
• Liaise with internal stake holders
• Liaise with the customer on Invoicing related issues.
• Ensure a 100% Compliance across all the areas of Invoicing and Audits
• Take ownership and devise strategies with the Sales on the invoicing processes.
• Provide data & work with reporting team to support dashboard on daily basis

• Service mindset for the market & customer
• Think out of the box, Go out of what is documented

• Represent TL as second level, during absence of TL and support the team

Qualifications and Experience Required

• Excellent Business English (Verbal communication & written)
• Experience in Contract and Invoice operations processes, would be advantageous
• Results oriented, strong drive and urgency
• Able to work under pressure and tight deadlines
• Awareness of controls and risk management
• Strong problem identifying and problem-solving skills.
• Build and sustain excellent relationships with multiple stakeholders
• Strong SAP, Excel skills
• Experienced in working within shared service center environment
• Multi-tasking with precision to accuracy

Barriers to Success in Role

• Lack of drive and pro-activity
• Lack of good business English and communication skills
• Lack of attention to detail
• Lack of influencing skills
• Lack of analytical ability

Rewards & Benefits Statement: (TE)
 

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.