Junior Human Resources Specialist

Company Description

SSSi Tutoring Services, established in 2017, is a forward-thinking educational platform dedicated to nurturing each students potential. Our passionate team of experienced tutors offers personalized teaching strategies tailored to diverse learning styles. From math and science to language arts and test prep, we provide engaging one-on-one sessions, group classes, and online tutoring options. Committed to student success, SSSi Tutoring Services continually strives to make learning accessible, impactful, and rewarding for every learner.

Role Description

We are looking for a driven and resilient Human Resources Specialist with around 2 years of experience who can independently handle end-to-end HR functions, including recruitment, onboarding, policy compliance, employee relations, grievance handling, and HR administration. The ideal candidate thrives under pressure, communicates confidently, and delivers results with minimal supervision in a fast-paced environment.

• Manage full-cycle recruitment from job posting and sourcing to screening, scheduling, conducting interviews, and facilitating offers and onboarding.
• Use multiple sourcing channels including job portals, LinkedIn, social media and referrals to build a quality candidate pipeline.
• Maintain applicant tracking, candidate communication logs and ensure timely responses to all stakeholders.
• Build strong relationships with internal hiring managers to understand role requirements and deliver hiring targets on time.

• Coordinate seamless onboarding activities, documentation, orientation and induction for new hires.
• Maintain accurate HR records, employee files, attendance, leave and exit documentation.
• Support payroll data coordination and attendance tracking to ensure timely and error-free payroll processes.

• Act as the first point of contact for employee queries, concerns, complaints and conflicts.
• Conduct fair and confidential grievance investigations and work with leadership to resolve issues effectively.
• Promote positive workplace culture and employee engagement initiatives.

• Ensure HR policies and practices are consistently implemented and compliant with statutory labour laws.
• Draft and update HR documents, offer letters, contracts, policy acknowledgments and compliance checklists.
• Coordinate with external consultants as needed for compliance and legal documentation.

• Assist in coordinating performance review cycles, documentation, reminders and feedback processes.
• Support managers and employees in understanding performance evaluation procedures.

• Maintain HRIS / HR database with accuracy.
• Generate HR reports, recruitment metrics, turnover analysis and employee data as required.
• Track HR KPIs such as time-to-hire, attrition rates, onboarding efficiency and grievances closed.

• Support internal initiatives such as team events, engagement surveys, employee communication and follow-ups.
• Assist in basic training coordination when required.

• Experience: ~2 years in HR, preferably handling recruitment, operations and employee relations.
• Skills: Excellent communication, interpersonal skills, problem-solving mindset and resilience under pressure.
• Competencies: Ability to multitask, handle confidential matters, work independently, and meet high expectations consistently.
• Education: Bachelors degree in HR, Business Administration or related field.
• Tools: Comfortable with HRMS, applicant tracking systems, MS Office and HR reporting tools.
• Attitude: Proactive, detail-oriented, professional presence, and good judgment in people matters.

This position involves managing high-velocity hiring cycles, handling sensitive employee issues, and driving HR processes without stepping on toes often under tight deadlines. It requires someone who is organized, resilient, confident on calls/interviews, and able to make HR decisions independently.