Junior Funds Change Business Analyst

Citi Bank

0 - 3 years

Gurugram

Posted: 05/02/2025

Job Description

We are looking for a Junior Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Services Operations Funds Change Department.

This role is critical in helping to shape and drive process and technology change across the Funds business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.


Responsibilities:

  • Perform process analysis and design solutions in response to client or operational needs;
  • Deliver business requirements, prepare testing scripts and execute testing;
  • Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients,  whilst ensuring the right infrastructure to align our vision and strategic goals;
  • Proactively escalate potential risks related to the projects you are involved in;
  • Challenge the status quo, display initiative and innovation in coming up with solutions;
  • Perform root cause analysis of common operational problems;
  • Resolve ad-hoc queries;
  • Contribute to project plans creation;
  • Display appropriate involvement in team level initiatives


Qualifications:

  • Experience with operational improvements in financial institutions (e.g. Lean, reengineering programs);
  • Experience of working with external clients within Funds Services operations (desirable);
  • Sound understanding of financial market;
  • Ability to work in fast paced environment under tight contractual deadlines;
  • Very good command of English;
  • Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;
  • Strong analytical skills;

Education:

  • Bachelor’s/University degree or equivalent experience


About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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