Jr. Service Desk Engineer
GS Lab & GAVS
3 - 5 years
Chennai
Posted: 14/07/2025
Job Description
Job Description:
- Excellent oral & written communication
- Knowledge in Windows AD
- Knowledge in Exchange Server / Office 365
- Cross functional Knowledge in MAC with Windows Domain
- Knowledge in User Permissions / Access Restriction for Domain Accounts
- Ensure 100% availability of resources as per SOW
- Standardize the Service Desk operations and implement best practices
Primary Skills (Preferred):
- Knowledge in Troubleshooting OS / Hardware related Issues
- Knowledge in Troubleshooting Application Related issues
- Knowledge in Remote Support for Windows / MAC users with appropriate Tools
- Knowledge of MS Office products (word, excel, PowerPoint, Outlook)
Secondary Skills (Preferred):
- Knowledge in Mac OS / Application Troubleshooting
About Company
GS Lab and GAVS have merged to offer end-to-end digital transformation and IT services. Their combined expertise spans AI/ML, cloud modernization, infrastructure management, and cybersecurity. They serve clients in healthcare, BFSI, and enterprise IT.
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