Joint Director / Additional Director - Retail / FMCG / Ecommerce

Position: Joint Director / Additional Director Retail, FMCG & E-commerce

Reporting To: Deputy Secretary General

Unit: Retail, FMCG & E-commerce

JOB PURPOSE

To lead FICCIs Retail, FMCG, and E-commerce sector initiatives by driving policy advocacy, industry engagement, research, and knowledge platforms. The role exists to represent industry perspectives to government and regulators, strengthen member value, and position FICCI as a thought leader in consumer-facing sectors. The role includes managing a small sector team of 23 professionals.

The role operates in a fast-evolving consumer and digital commerce landscape influenced by regulatory changes, supply chain dynamics, digitisation, and consumer behaviour shifts. It requires close interaction with government bodies, large corporates, startups, industry associations, and internal teams while balancing policy advocacy with industry consensus-building.

OPERATING NETWORK / INTERFACE

External Interface

• Central and State Government ministries and regulators (Commerce, Consumer Affairs, DPIIT, FSSAI, etc.)
• Retail, FMCG, and E-commerce companies (large corporates, MSMEs, startups)
• Industry bodies, chambers, and trade associations
• Consultants, think tanks, and research institutions

Internal Interface

• Deputy Secretary General / Senior Director
• Sectoral and cross-sectoral teams
• Research, Events, Communications, and Membership teams
• Finance and Administration teams

MINIMUM REQUIREMENTS

Education & Relevant Experience

• Postgraduate degree in Management, Economics, Public Policy, or related field.
• 1520 years of relevant experience in industry bodies, consulting, corporate strategy, public policy, or sectoral research, with exposure to Retail/FMCG/E-commerce sectors.
• Prior experience in team leadership and stakeholder management preferred.

Competencies

Technical (Knowledge, Skills, Attitude)

• Strong understanding of Retail, FMCG, and E-commerce ecosystems.
• Knowledge of policy and regulatory frameworks impacting consumer sectors.
• Ability to analyse sectoral issues and translate them into policy advocacy inputs.
• Experience in organizing industry forums, consultations, and knowledge initiatives.

Generic / Managerial

• Strategic thinking and problem-solving skills.
• Strong stakeholder management and influencing ability.
• Team leadership and mentoring capability (23 team members).
• Excellent written and verbal communication skills.
• Ability to work in a dynamic, multi-stakeholder environment.

PRINCIPAL ACCOUNTABILITIES

1. Lead FICCIs Retail, FMCG, and E-commerce sector initiatives to strengthen industry representation and member value.
2. Engage with government and regulators on policy and regulatory issues to advocate industry perspectives effectively.
3. Coordinate research, policy notes, and representations to support evidence-based advocacy.
4. Plan and execute conferences, roundtables, and industry consultations to position FICCI as a thought leader in consumer sectors.
5. Build and manage relationships with member companies and sector leaders to ensure active engagement and consensus-building.
6. Manage and mentor a team of 23 professionals to ensure timely and high-quality delivery of sector initiatives.
7. Work closely with internal teams such as communications and events to ensure integrated execution of sector programs.