Jewelry Sales Associate

About Araiya by Aza

Araiya by Aza is a premium jewellery destination offering contemporary, handcrafted pieces that combine timeless elegance with modern design. With a focus on exceptional craftsmanship, personalized service, and an elevated shopping experience, we cater to discerning customers seeking luxury and exclusivity.

Key Responsibilities

• Greet customers warmly and understand their jewellery preferences and styling needs.
• Provide expert guidance on product features, materials, craftsmanship, and styling options.
• Assist customers in selecting pieces that match their taste, occasion, and budget.
• Maintain in-depth product knowledge to effectively communicate brand value and uniqueness.
• Ensure high standards of visual merchandising and display presentation.
• Handle sales transactions accurately and responsibly.
• Build and maintain strong relationships with clients to encourage repeat business.
• Keep track of client preferences and share product updates or new collection information.
• Maintain stock levels and support store operations including inventory checks.
• Address customer queries, concerns, and after-sales requests professionally.
• Collaborate with store management to achieve monthly sales targets.

Requirements

• Minimum 2 years of experience in jewellery, luxury retail, or high-end fashion.
• Strong communication and interpersonal skills.
• Customer-focused with a warm and engaging personality.
• Good understanding of jewellery materials, trends, and craftsmanship (gold, diamonds, gemstones preferred).
• Ability to work in a fast-paced retail environment.
• Professional grooming and presentation skills.
• Flexible to work on weekends, holidays, and peak retail hours.