Jewellery Sales Operations Executive (Export market)

Designation: Executive - Sales Operation

Location: Seepz - Andheri (E), Mumbai

Education: Graduation/Post Graduation

Experience: 8 years

Markets exposed to: Export

Job Type : Full Time- Onroll (WFO)

About the Company: They are a renowned company in the jewelry industry, known for its commitment to quality and craftsmanship.

Job Description:

We are looking for a seasoned Manager- Sales Operation who will play a key role in supporting the sales team and ensuring smooth business operations across global markets

Key Responsibilities:

• Order and Inventory Management : Oversee international order processing, track inventory levels, and coordinate with production, quality control, and logistics to ensure timely and accurate delivery.
• Sales Support and Coordination : Provide administrative and strategic support to the international sales team, prepare sales reports, assist with presentations, and align pricing and product specifications with market requirements.
• Data Analysis and Reporting : Analyze sales data, forecast demand, and prepare regular reports on sales performance, inventory turnover, and customer satisfaction to drive data-informed decisions.
• Customer Relationship Management (CRM) : Act as the point of contact for international clients, handle inquiries, manage post-sales support, and address any issues, including returns or exchanges.
• Compliance and Documentation : Ensure all sales operations comply with international regulations, handle export documentation, customs requirements, and certification processes to prevent delays.
• Process Optimization : Identify and implement process improvements to streamline international sales operations, reduce costs, and enhance efficiency.

Qualifications:

• Minimum of 8 years of experience in sales operations role.
• Knowledge of the jewelry market and trends.
• Proven track record in supporting and achieving sales targets.
• Strong leadership and team management skills.

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