Jewellery Sales Consultant (Ring Expert)

About RINGS & I

RINGS & I is Indias first designer diamond ring studio, offering personalized, made-to-order diamond rings through a truly omnichannel, tech-enabled experience. With 1000+ designs across 16 styles, we empower clients to choose their ring, their style, and their budget all backed by trust, transparency, and celebration.

Position

Ring Expert Mumbai Location Borivali (West), Mumbai (Current) Open to switch in other Mumbai locations

Timings

11:00 am to 9:00 pm | Weekly off on one of the week days.

Job Overview

The Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skillsapplying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery.

Lead to Appointment

Lead nurturing from lead to studio visit

Enquiry handling

Providing prices on request

Appointment to Receipt

Driving the appointments per the provided SOP ensuring that the guidelines are followed

Providing customers with necessary information about policies, products & services

Able to gauge clients mind-set & driving the appointment flow

Conducting virtual appointments driving to either closure or studio visit

Processing online orders

Keeping track of product offerings and availability

Quotation communications

Building positive customer relations

Inventory management

Administering studio cleanliness Advance acceptance & receipt generation

Handing over cash to head-office

Procure to Pay

Following up on status of product before reception and sharing status with Head Office post reception

Ensuring that user expectations & design standards are met during the quality check process

Receipt to Invoice

Handling product deliveries Other Responsibilities

Participating in events to represent the business model & introduce customers to our model

Provide concept tours as necessary to stakeholders & customers

Participate in conducting Jewellery exhibitions

Host Jewellery styling consultations for diamond Jewellery clients periodically

Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation

Provide inputs on product strategy

Qualification

Must possess a MBA Degree and 24 years of proven experience as a Sales Executive in retail.