JDE Application Support Analyst | Any UST Locations | 3–5 Years Experience

Candidates ready to join immediately can share their details via email for quick processing.

CCTC | ECTC | Notice Period | Location Preference

nitin.patil@ust.com

• Act fast for immediate attention!

Key Responsibilities

Application Support

• Provide application support for JD Edwards (JDE) systems in production environments.
• Troubleshoot and resolve functional issues related to JDE Warehouse Management and Supply Chain modules.
• Handle incident management, service requests, and problem resolution within defined SLAs.

Functional Support

• Work on JDE modules including:
• Warehouse Management
• Supply Chain Management
• Sales
• Purchase
• Inventory Management
• Provide support to business users and ensure smooth execution of business processes.

Integration & System Support

• Support 3rd party integrations with JDE systems.
• Investigate integration issues and coordinate with technical teams for resolution.
• Monitor system performance and ensure application stability.

Process Improvement

• Identify process improvement and automation opportunities within client business processes.
• Recommend enhancements to improve system efficiency and user experience.

Stakeholder & Team Collaboration

• Work closely with client SMEs, business users, and technical teams.
• Guide and mentor junior team members on complex issues.
• Provide clear communication, documentation, and reporting.

Required Skills & Experience

• 35 years of hands-on experience in JD Edwards (JDE) Application Support.
• Strong knowledge of JDE Warehouse Management and Supply Chain modules.
• Experience working with Sales, Purchase, and Inventory modules.
• Experience supporting 3rd party integrations with JDE systems.
• Strong analytical and troubleshooting skills.
• Good communication and stakeholder management skills.

Additional Requirements

• Willingness to work in rotational UK and US shift timings.
• Immediate joiners preferred.

Key Skills

• JD Edwards (JDE)
• Warehouse Management
• Supply Chain Management
• Inventory Management
• Sales & Purchase Modules
• Application Support
• Integration Support
• Process Improvement