JDA WFM Support Consultant

Dear Aspirants,

TCS is hiring for JDA WFM Support Consultant Role!!

exp: 4 to 8 years

Location: PAN INDIA

Must-Have

• 6 - 12 years of JDA WFM with experience of support and enhancements
• Strong expertise in MOCA Components, MTF, DDA/Page builder, Reports and labels
• Strong experience in integration of JDA WFM with variety of host and destination systems using JDA Integrator/Connect
• Provide a functional support to BAU activities as well , product configuration, trouble shooting, batch monitoring etc etc.
• Good knowledge of Inbound, Outbound, Warehouse setup etc
• Knowledge of integration of T&A
• Knowledge of WFM architecture, key datapoints for Inbound and Outbound Integration with WFM
• Knowledge of support process ,SLAs etc
• Proven experience of attending and resolving the critical issues within tight timelines
• Basic knowledge of TMS

Good-to-Have

• Strong technical design, analytical and problem-solving skills
• Experience in support project and customer facing roles
• Excellent communication skills (written, verbal & presentation)