Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.  
 

͏

 

͏

Object-oriented design and programming 

Java, Spring, Spring boot, Microservices

REST API development 

Spring, JPA, Hibernate, RDBMS, Oracle, JDBC

 

 

 

͏

Hands-on experience of front-end technology stack like React JS and/or Angular is added advantage.

Jenkins CI/CD, Sonar integrationTomcat

 

 

 

Knowledge with Pivotal Cloud Foundry or any other cloud platform AWS or Azure or GCP is preferred.

Experience in delivering secure solutions in Financial Services Sector is preferred.

Advanced knowledge and understanding of Software Engineering concepts and methodologies is required.

Strong communication skills -- both verbal and written, collaboration skills and organizational skills

 

 

 

 

Ability to quickly learn and implement new technologies, frameworks, tools and support multiple concurrent activities.

Ability to adapt to a fast-changing environment.

͏

Deliver

No	Performance Parameter	Measure
1	Process	No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT
2	Team Management	Productivity, efficiency, absenteeism
3	Capability development	Triages completed, Technical Test performance